Solutions Engineer

Fortress Information Security

Orlando, FL, USA Remote

Solution Consultant

Cyber Security Software Sales

May 12

Solutions Engineer

Why work at Fortress?

Fortress Information Security is one of the largest cyber security providers of supply chain risk management and vulnerability risk management in the US. Fortress has been recognized as one of Orlando’s 2019 Best Places to Work and has also been recently published for our efforts in securing the US power grid in Forbes and countless other publications.

Our mission is to secure critical infrastructure by managing supply chain risks. The Fortress team consists of experts in the field of cyber security who are recognized leaders on industry best practices and processes. Fortress is headquartered in Orlando, FL.

Fortress Information Security is looking for a Solutions Engineer with hands-on experience serving as a technical resource to sales and client success teams. Solutions engineers are responsible for articulating technical topics, creative problem solving and maintaining strong relationships with our internal and external customers. This position will work in a dynamic environment, in constant communication and coordination with software architects, operations & sales teams, project leaders, external clients, and senior management to build and deploy world-class information security solutions.

Responsibilities Include

  • Work with operations and support teams to achieve exceptional client satisfaction
  • Development and delivery of compelling and clear product demonstrations.
  • Troubleshoot issues to ensure that the product is working efficiently and effectively
  • Seamlessly transition customers to the Implementation and Client Success teams
  • Lead a “swat” team to address urgent sales needs and unplanned production support issues

Minimum Requirements

  • Knowledge of scripting, development languages and Internet application components.
  • BSC/BA in Information Technology, Computer Science, or a related discipline
  • Self-motivated, resourcefulness and problem-solving aptitude
  • Ability to successfully interface with both internal and external clients
  • Professional appearance and the ability to exhibit a professional demeanor over the phone, through email, and in person

Additional Qualifications

  • Previous experience as a software developer strongly preferred
  • Excellent written and verbal communication skills
  • Professional documentation, presentation and planning skills
  • Excellent time management skills and proven ability to multi-task competing priorities
  • SOC, NERC, and other compliance standards knowledge a plus

Employment Benefits

  • Highly competitive pay structure
  • Medical, dental, vision, life, short- and long-term disability insurance
  • HIGHLY PROGRESSIVE accommodations for dependents and family plans
  • 401(k) 3% Match up to 50% of employee contributions for all employees with no limitations on start date
  • 3-weeks annual PTO
  • Paid holidays
  • Tuition and certification reimbursement opportunities

Employment Perks

  • We promote from within and provide great employee succession planning
  • Great Ongoing Learning and Development opportunities offered for certifications and tuition reimbursement
  • Employee Referral Programs
  • Company Sponsored Events
  • Casual dress daily

Fortress is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state, or local law.

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

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Fortress Information Security

Cyber risk management solutions for mission critical supply chains