Sales Development Representative (SDR)


Seattle, WA, USA

Sales Development Representative

Software Sales

Jan 17

This job is no longer accepting applications.

We’re looking for a hybrid inbound/outbound Sales Development Representative to join our fast-paced demand generation team. In this role, you will focus on educating prospects about the value of Shiftboard, qualifying opportunities, and scheduling meetings for the Account Executives. The Sales Development Representative engages, educates, and qualifies prospects through specific, targeted questions regarding their business challenges, consults on Shiftboard as a solution and evaluates the potential fit for partnership. This position is based out of the Seattle office and reports to the Vice President of Marketing.

What You'll Do

  • Serve as the first point of contact for prospects and clients at Shiftboard, creating a great first impression by providing them with a world-class experience.
  • Contact prospects via phone/email/etc asking pertinent questions, listening, and qualifying opportunities.
  • Schedule appointments between qualified prospects and Account Executives.
  • Maintain active engagement with new and existing prospects through creative follow-up communications designed to educate and increase customer interest.
  • Partner collaboratively with Account Executives to successfully transition prospects into the next phase of the sales cycle.
  • Build knowledge of Shiftboard’s software and services, providing accurate product information and use case solutions to prospects.
  • Keep Salesforce up to date to ensure the team is working with consistent and accurate information.
  • Utilize Outreach to manage call/email cadences.

Skills You'll Need

  • Excellent written/verbal communication skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Able to connect business challenges to high impact solutions
  • Experience being held to and motivated by metrics
  • High energy, positive attitude and attention to detail
  • Comfortable working in a fast-paced and dynamic environment
  • Prior SaaS SDR experience is a plus
  • 1-2 years of corporate experience required
  • Bachelor's degree required

What You'll Get

  • Competitive wages
  • ESPO (employee stock option program)
  • Medical/dental/vision coverage
  • 401(k) plan
  • High energy, positive attitude and attention to detail
  • Flexible PTO and 11 paid holidays per year
  • Career advancement opportunities

Who We Are

Empowering front-line operations whose everyday work is essential to daily life has been our goal since day one. Backed by innovative technology and an award-winning team, Shiftboard has supported over 265 million scheduled shifts for thousands of customers, including Fortune 500 companies, providing the employment pipeline for over $9 billion in wages earned.

In March 2020, following increased market demand for comprehensive workforce scheduling software, Shiftboard merged with SchedulePro to deliver the most advanced workforce scheduling solutions on the market today, designed to empower 24/7 operations such as manufacturing, energy, healthcare, and public safety.

In our constant pursuit to better serve our customers, all team members bring creativity, pragmatism, and intellectual rigor to their responsibilities. We have high expectations of each other and work as a team to continually improve our industry-leading platform. Our growth mindset, coupled with execution, has allowed Shiftboard to create revolutionary workplace solutions.

Shiftboard seeks to make every employee feel appreciated and welcome. We are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. We are committed to the principle of equal opportunity for all employees and to providing a work environment that makes everyone feel an integral part of the team.

In addition to a competitive salary and benefits package, we offer an employee stock option program, an employee perks and wellness program, and an open communication policy. If you appreciate being challenged to do your best work, making a difference every day through innovation and commitment to customers, please take the time to send us your resume.

Shiftboard is an Equal Opportunity Employer. We celebrate diversity and welcome people from all walks of life as long as you get the job done!

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