Account Executive

Hiya Inc.

Seattle, WA, USA

Account Executive

Nov 5

At Hiya, we are on a mission to modernize the voice call with trust, identity and intelligence. We are trusted by global enterprises, carriers and consumers to provide secure, engaging connections and stop unwanted calls. Built on the world's leading Voice Performance Platform, Hiya protects people from spam and fraud calls, connects businesses with their customers, and helps carriers secure their networks for all. Our SaaS applications, Hiya Connect and Hiya Protect, serve more than 200M users worldwide, power services like AT&T Call Protect and Samsung Smart Call, and deliver voice performance insights that move businesses forward. We're passionate about creating a culture where employees love to work, feel supported and energized, and are empowered to create, innovate and challenge the status quo.

Based on our growth in the last year, we're looking to add multiple account executives with varying experience levels.

We are looking for a Mid-Market Account Executive to join our team in Seattle, you'll be evaluating prospects' needs, matching needs to the right data solution and then going in for the close! We'd like you to have experience with enterprise sales and account management, a background in technology and a passion for data and how it can help businesses be more efficient in customer interactions is a definite must-have in this role.

In this role, you will:

  • Monitor and actively follow up on inbound sales leads utilizing a commonly used CRM platform (customer relationship management)
  • Create, manage and own your sales pipeline from the prospect's initial inquiry to the close of the deal
  • Actively develop opportunities by identifying and researching potential accounts
  • Present custom web/phone demonstrations to prospects after evaluating their needs and matching to the best solution(s)
  • Maintain and grow existing customer base by providing best-in-class customer service
  • Collaborate with the Marketing, Account Management, and Product teams to provide our customers with the best possible product experience
  • Collaborate with appropriate team members to determine necessary strategic sales approaches
  • Where necessary, support marketing efforts such as trade shows, exhibits, and other events
  • Handle inbound, unsolicited prospect calls and convert into sales
  • Overcome objections of prospective customers

You don't have to check all the boxes, but we think these are important requirements for this role:

  • Excellent written and oral communication skills
  • 3+ years of experience exceeding sales goals: exceeding sales quota and quality 'contact' metrics (numbers of meetings secured, etc.)
  • Demonstrated curiosity outside your immediate role, with the purpose of adding value and achieving overarching department goals

Hiya is a fast-growing startup that offers a team of dynamic and experienced executives at the helm, and a hardworking team of international colleagues at your side. We value getting things done for our customers and consistently improving ourselves and products along the way.

Hiya is an equal opportunity employer. We value and embrace diversity. We do not discriminate on the basis of race, color, national origin, religion, gender, gender identity or expression, sexual orientation, marital status, age or disability status.

This role is based in Seattle.

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Hiya Inc.

Hiya stops spammers, blocks fraudsters, and enables businesses to connect with their customers again.