Solutions Consultant (Corporate, East)


New York, NY, USA

Solution Consultant

Nov 4

The Role 

As a Solutions Consultant you will partner with an Account Executive to showcase the power of Outreach to potential customers. In doing so, you will drive revenue for the company by managing compelling solution-based value propositions that address the prospect’s critical needs. You will conduct product demos, manage technical validation activities (including proof-of-concept exercises and pilots), and ultimately help develop the business case for the prospect during the sales cycle.

Why You’ll Love It Here• Generous medical, dental, and vision coverage for full-time employees and their dependents • Flexible time off • 401k to help you save for the future• Company-organized and personal paid volunteer days to support the community that supports us• Fun company and team outings (or virtual events these days!) because we play just as hard as we work• Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans• A parental leave program that includes not just extended time off but options for a paid night nurse, food delivery, gradual return to work, and the Gottman Institute's Bringing Home Baby course for new parents• Employee referral bonuses to encourage the addition of great new people to the team• Plus, unlimited snacks and beverages in our kitchen (once we're back in the office, that is!)• We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

Desired Skills and Experience

Your Daily Adventures Will Include:

  • As a Solutions Consultant at Outreach, you'll help solve problems for potential customers and demonstrate the value of Outreach
  • Partner with the Account Executives to discover and understand the prospect's situation and the challenges that they are experiencing
  • Work with a variety of stakeholders to understand their existing processes and craft solutions using Outreach
  • Provide your prospects with insights and learnings from your vast experience in helping customers improve their business / sales development processes
  • Drive adoption during pilots by training individual users on the Outreach application and general sales process best practice
  • Translate prospect use cases into brilliant technical solutions with the Outreach application and demonstrate the path to ROI
  • Deliver captivating product demos highlighting value propositions to get prospects fired up about how Outreach will help them exceed their goals
  • Manage any technical validation events to successful conclusion ensuring the prospects confidence in the Outreach technology
  • Share your selling and technical experience with the rest of the Outreach field team and make contributions to the Sales, Product, Marketing, and Success teams
  • Assist other Solutions Consultants in the execution of the above responsibilities
  • Provide feedback to product management about the successes and failures in the field

Basic Qualifications:

  • You have 3-7+ years of solid experience in a customer facing role, and 1-3+ years of experience in a technical sales role selling to large enterprises
  • Highly organized
  • Impeccable work ethic
  • Ability to quickly knock out high-quality deliverables and presentations
  • Strive to be at the top of the leaderboard, and constantly look for ways to hone your craft
  • Desire to practice and prepare your presentation (or demo) meticulously, as you always strive for perfection
  • Genuine passion for making other people successful, both our customers and your fellow teammates
  • Great energy and enthusiasm
  • Deliver exceptional presentations, and can make anyone excited about anything
  • Learn new technology quickly and find it easy to explain technological solutions in terms of business value
  • Natural problem-solver and extremely resourceful - garnering support from other people or teams in order to drive opportunities to closure
  • Knowledge of, general sales processes, and sales development methodologies
  • You embody our core values. We are hungry craftspeople, we have grit, we are honest, we take ownership, we have each other’s back no matter what, we’re one with our customers, and we find strength in diversity and inclusion

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